It is important that you come to your Conciliation Conference prepared to share your views and listen to other points of view on the dispute.
You should be prepared to speak about why you disagree with the decision about your claim. You may want to make notes to help you remember important points.
It is important to consider what outcomes you would like from the conference and be prepared to discuss them.
You can request assistance / representation prior to conference (please see Representation for more information).
If there is anything you are unsure about you are welcome to contact the ACCS during business hours.