Annual Client Survey Reports
As part of our commitment to high standards of service, the Conciliation Service has, for a number of years, surveyed people who have been involved in the conciliation process.
The annual survey obtains valuable feedback from Workers, Employers and VWA Agents / Self-Insurers and is used to help assess how the Conciliation Service has been operating and explore opportunities for improvement
Client Survey reports
- Client Survey Report 2017-18 (744.8 KB)
- Client Survey Report 2016-17 (843.5 KB)
- Client Survey Report 2015-16 (1.5 MB)
- Client Survey Report 2014-15 (847.9 KB)
- Client Survey Report 2013-14 (188.3 KB)
- Client Survey Report 2012-13 (133.4 KB)
- Client Survey Report 2011-12 (188.3 KB)
- Client Survey Report 2010-11 (137.5 KB)
- Client Survey Report 2009-10 (369.5 KB)
- Client Survey Report 2008-09 (410.5 KB)
- Client Survey Report 2007-08 (223.8 KB)