Requesting Conciliation

This section provides guidance on disputes the ACCS handle, how to complete and lodge your request, and arranging representation at Conciliation.

This section includes:

Important Update - How to lodge a request while we operate remotely

To support the reduced spread of COVID-19, we are currently operating remotely. During this period, please can you email your Request for Conciliation to OR fax it to 03 9940 1000. This will ensure that your request is actioned in the most timely manner possible. Paper copies will continue to be accepted during this period, but please be advised that there may be some delays in processing your request as we establish new ways to process our mail.