Resources for Zoom Video Conference Pilot

Resources for Zoom Video Conference Pilot

Due to the current COVID-19 restrictions, ACCS is currently undertaking most conferences via telephone.

To support this approach, we are currently undertaking a pilot that is testing the use of video conferencing for conciliation via Zoom. The pilot includes a small group of Conciliation Officers.

Pilot Information

We are targeting a small number of conferences in the initial stages of this pilot, to ensure that we are considering the needs of all participants, resolving any identified implementation issues and seeking feedback from users for future improvements.

If you have been contacted by ACCS and you have agreed to participate in a Zoom Video Conference, the documents below may assist you in preparing for your conference:


Authorised Agents / Worker Assistants

Self Insurers

If you would like to complete a Zoom test call, instructions to complete via the Zoom website can be found here.

If you would like assistance to complete this test, please notify our office when you receive the Zoom Link, 7 days prior to your scheduled conference.